The rules and regulations herein outline the general conditions of enrolment as well as the rights and obligations of users and students studying at Glossolalia.

Information

You have chosen among all our options a language course; book now your course completing the registration and application form. With your application you accept the general conditions of the language school Glossolalia.com.

The present brochure provides the general conditions of enrolment as well as the rights and obligations of the students studying at Glossolalia. Furthermore we inform you about the methods of payment accepted by Glossolalia.

Application: General Conditions

(A) APPLICATION AND CANCELLATION OF THE COURSE

Application. The online application and/or by means of a form will not be valid until confirmed by the school administrators. 

Cancellation of the enrolment of the course

  • Cancellation by the student. At the event that the participant decides to cancel his enrolment he must notify Glossolalia 14 days before the course starts, in writing, by exercising his right of withdrawal of the service. (In accordance with Art. 26 on Consumers and Users Protection Act of the Balearic Islands (BOPIB of the 18th of June 2014) and the Royal Legislative Decree 1/2007 of November 16 approving the revised text of the General Law for the Protection of Consumers and Users and other supplementary laws, as well as the regulation of European Union in the directive 2011/83/UE of the European Parliament and of the Council of 25 October 2011, on the consumer rights).

    The consumer is entitled that the amount paid for the language course to Glossolalia is refunded, except, where appropriate, the application/ reservation o enrolment is stored in form of a deposit for one year, offering the opportunity to make a new course without paying for the application or enrolment.

    Upon expiry the above-mentioned time limit Glossolalia will not refund any amount for the course.

    For individual courses - as well as for courses booked by companies and professionals, because of their specific character, the following rules shall be applied:

    Cancellation fees with the following amounts: (1) Fix charge of € 500,- for cancelations 30 days before the course starts. (2) 50% of the price of the course for cancelations 15 days before the beginning,  75 % for cancelations two days before.

  • Absence during the course or abandonment by the student. In case that the student abandons Glossolalia before finishing the course, the cost of the course will not be refunded; with the following exceptions:

    In case of unforeseen or serious illness, accident, dead of a student, parents, wife or husband, son or daughter, the enrolment may be cancelled free of charge (as long as the medical report, indicating the reason of course absence, is sent to Glossolalia) and the deposit will be fully refunded.  
  • Cancellation by Glossolalia. The administration of Glossolalia may decide, at any time, to close a course for insufficient number of staff or any other reason.  This closure entails refunding  the total amount of the registration fee. In case of cancellation of a course neither compensation for damages nor interests can be claimed. 

 

(B) TEACHING MATERIALS, SOFTWARE Y AND ACCESS TO THE SCHOOL

Teaching materials and software.  The teaching materials and the software and the teaching methods are protected by the copyright and only for strictly personal use by the participants/students and may not be copied or distributed in any way without prior consent of the author.

 Health insurance and behaviour. The members from the European Union don't require health insurance because they are covered by their country using the form E-111; For third country citizens it's advisable to take out a health insurance of their own. Because of the educational challenge, Glossolalia reserves the right to expulsion for violation of the rules of decency or the laws of the country. In this case no refund will be made and all additional costs will be charged to the participant.  

Application: Methods and conditions of payment 

Conditions of payment
30% of the total amount of the course must be paid within 10 days after the confirmation of the application. The balance must be covered at least the first day of the course. 

Methods of payment
By bank transfer, made two days before the above stated time limits for Glossolalia's attention. 

Registration: Privacy Policy

The user is hereby informed and is made aware that the collected dates, as provides in Law 15/1999 of Protection of Personal Data (hereinafter LOPD) and The Royal Decree 1720/2007 of Development Regulations of the LOPD, will be included an a file called "clientes", registered in the General Data Protection Register, of which ESL Educación España, S.L. is in charge and the propose is the management, advisory, supply of services of the company, sending commercial information and  the billing of them. If a user does not wish to receive commercial information concerning to the courses and activities of Glossolalia,  he may notify at any time his wish, by sending a communication to the e-mail address  s.schmidt@glossolalia.com

The language school Glossolalia S.L., as responsible of the content and Website forms, in compliance with the provisions of art. 5 and 6 of the LOPD, informs the user of the Website (www.glossolalia.com) when it's necessary that his personal dates are registered or to provide his personal data, they will be incorporated in a file of which ESL Educación España, S.L. is responsible and it has been duly registered in the Spanish Data Protection Register.

Furthermore, he may exercise his rights to access, correct, cancel or oppose contacting at Calle Princesa nº 2, planta 7, oficina 7, 28008 of Madrid or by electronic mail to madrid@esl.es together with a valid evidence, like a copy of the identity card and indicating in the subject “PROTECCIÓN DE DATOS”.

 

GLOSSOLALIA SL
Avenida Picasso 60
07014 Palma
Illes Balears

Phone: +34 971 707 023

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